LIMITED WARRANTY

Subject to exceptions expressly stated herein, all products (collectively the “Product” or “Products”) sold on https://www.rossignol.com/us or sold in the USA by a store owned by GROUP ROSSIGNOL USA, Inc. or one of its affiliates (collectively "ROSSIGNOL", "we", "us", or "our") or an authorized reseller in the USA are covered by this limited warranty (the "LIMITED WARRANTY"). This LIMITED WARRANTY is extended only to the original purchaser of a Product for a period of one year from the date of purchase, upon presentation of a valid proof of purchase. Any implied warranty that accompanies this LIMITED WARRANTY is restricted in duration to the length of the LIMITED WARRANTY.

The LIMITED WARRANTY applies only to the original purchaser and is not transferable. The LIMITED WARRANTY does not apply to Products purchased pursuant to a commercial agreement, business to business agreement, or similar agreement. Products purchased second-hand, used or received as gifts are not covered by this LIMITED WARRANTY.

A pair of skis and and a pair of ski bindings purchased simultaneously by the same original purchaser will have the warranty period extended by one additional year, for a total warranty period of up to two years from the date of purchase.

The term “Product” or “Products” as used herein does not include complete bicycles, frames, forks or other bicycle components bearing the ROSSIGNOL brand. Bicycles sold by ROSSIGNOL or an authorized reseller are covered solely by the Rossignol Bicycle Limited Warranty.

To the fullest extent permitted by law, ROSSIGNOL disclaims all warranties not set forth in this LIMITED WARRANTY.

This LIMITED WARRANTY covers defects in workmanship or materials. This LIMITED WARRANTY does not cover any problem or damage resulting from:
• Impact, uncontrolled impact and/or crash;
• Misuse, abuse, neglect, negligence, unauthorized modification of the product;
• Theft or loss;
• Natural disaster;
• Normal wear and tear, impact damage caused by rocks, stumps, boxes, rails, or any other foreign object; scratches, chips, and indentations in top sheets caused by ski-to-ski contact;
• Improper mounting or adjustment of the bindings, including bindings pulling out of the ski;
• Chairlift breakage; and/or
• Use of solvents and adhesives.

 All coverage under this LIMITED WARRANTY is void if any modification, change, or alteration has been made to the Product that was not specifically authorized in writing by ROSSIGNOL.

Warranty claims must be submitted through an authorized dealer or through the ROSSIGNOL website.

The original purchase receipt or invoice from an authorized reseller must accompany all warranty claims. The receipt or invoice must clearly identify the seller and the date of purchase. The warranty claim must also include: a description of the Product; clear photographs that show the entire Product for product verification; clear photographs of the damaged area of the Product; physical shipping address (no P.O. boxes); phone number; and an explanation of what happened. If ROSSIGNOL’s warranty team determines that the damaged Product needs to be inspected for further evaluation, you are responsible for shipping costs to ROSSIGNOL.

Any assembly and adjustment of the Product must be performed by a professional mechanic or dealer with the appropriate technical knowledge and tools, or by the manufacturer. Failure to do so may void the BICYCLE LIMITED WARRANTY.

Coverage by the LIMITED WARRANTY may be refused in the event that one or more of the causes of exclusion of the warranty, as presented above, is applicable, and/or in the absence of a valid proof of purchase.

Return only the damaged Product that needs to be inspected. A Return Goods Authorization (RGA) / Return to Manufacture Authorization (RMA) is not required. ROSSIGNOL reserves the right to determine, in its sole discretion, whether the claimed Product damage is covered by this LIMITED WARRANTY. If the claim is deemed valid, ROSSIGNOL will repair or replace the damaged Product. The new or repaired Product will be returned to you freight prepaid. Repaired or replaced Products are only covered for the remainder of the original LIMITED WARRANTY.

FOR ANY VALID WARRANTY CLAIM, ROSSIGNOL’S LIABILITY IS LIMITED ONLY TO REPAIR OR REPLACEMENT OF THE PRODUCT. ROSSIGNOL IS NOT LIABLE FOR DIRECT, INDIRECT, PUNITIVE, OR CONSEQUENTIAL DAMAGES.

If the claim is deemed invalid after you send the Product to us, we will contact you within a reasonable timeframe with a repair estimate if repair is possible.

 

LIMITED WARRANTY FOR BIKES

All complete bicycles, frames, forks or other bicycle components bearing the ROSSIGNOL brand (collectively the "Product" or "Products"), sold on https://www.rossignol.com/us and/or sold in the USA by a store owned by GROUP ROSSIGNOL USA INC. or one of its affiliates (collectively "ROSSIGNOL", "we", "us", or "our") or by an authorized reseller in the USA are covered by this limited warranty (the “BICYCLE LIMITED WARRANTY”). This BICYCLE LIMITED WARRANTY is extended only to the original purchaser of the Product for a period of 5 years from the date of purchase, upon presentation of valid proof of purchase. Any implied warranty that accompanies this BICYCLE LIMITED WARRANTY is restricted in duration to the length of the BICYCLE LIMITED WARRANTY.

To the fullest extent permitted by law, ROSSIGNOL disclaims all warranties not set forth in this BICYCLE LIMITED WARRANTY.

The BICYCLE LIMITED WARRANTY applies only to the original purchaser and is not transferable. The BICYCLE LIMITED WARRANTY does not apply to Products purchased pursuant to a commercial agreement, business to business agreement, or similar agreement. Products purchased second-hand, used or received as gifts are not covered by this BICYCLE LIMITED WARRANTY.

Component parts NOT bearing the ROSSIGNOL brand (collectively the "Third Party Parts") are not eligible for this BICYCLE LIMITED WARRANTY. Third Party Parts may be covered by their manufacturers’ warranties, the terms of which are set by their respective manufacturers.

This BICYCLE LIMITED WARRANTY covers only defects in workmanship or materials. This BICYCLE LIMITED WARRANTY does not cover:
• Defects or damage resulting from normal wear and tear, including the consequences of fatigue. It is the user's responsibility to inspect the Product before each use and to maintain and repair it, or have it professionally maintained and repaired, as outlined in the user's manual;
• Any damage, failure, or loss caused by abuse, neglect, improper repair, inadequate maintenance, alteration, modification, failure to follow the instructions or warnings in the user’s manual, accident or other abnormal, excessive or inappropriate use, including, without limitation, stunts, ramp jumping, acrobatics or similar activities, or any other use for which the Products were not designed;
• Bicycles or frame kits with a defaced or incomplete frame serial number;
• Any damage, failure, or loss caused by modification of the Product which modification not performed by a professional mechanic;
• Any damage or loss caused by natural disaster;
• The addition of any accessory(ies) whose compatibility with the Products has not been previously and expressly validated by ROSSIGNOL and carried out by a professional mechanic;
• Theft or loss;
• Damage caused by the use of solvents and adhesives, or more generally by exposure to corrosive products;
• Scratches or damage to the decorative elements (e.g. paint) of the Product resulting from its use;
• Consumables such as tires, bearings, tubes, cables or any other consumables.

PROCEDURES

Coverage by the BICYCLE LIMITED WARRANTY may be refused in the event that one or more of the causes of exclusion of the warranty, as presented above, is applicable, and/or in the absence of a valid proof of purchase.

BICYCLE LIMITED WARRANTY claims must be submitted through an authorized dealer or through the ROSSIGNOL website.

The original purchase receipt or invoice from an authorized reseller must accompany all claims under the BICYCLE LIMITED WARRANTY. The receipt or invoice must clearly identify the seller and the date of purchase. The BICYCLE LIMITED WARRANTY claim must also include: a description of the Product; clear photographs that show the entire Product for product verification; clear photographs of the damaged area of the Product; physical shipping address (no P.O. boxes); phone number; and an explanation of what happened. If ROSSIGNOL’s warranty team determines that the damaged Product needs to be inspected for further evaluation, you are responsible for shipping costs to ROSSIGNOL.

Return only the damaged Product that needs to be inspected. A Return Merchandise Authorization (RGA) / Return to Manufacturing Authorization (RMA) is not required. ROSSIGNOL reserves the right to determine, in its sole discretion, whether the claimed damage to the Product is covered by this BICYCLE LIMITED WARRANTY. If the claim is found to be valid, ROSSIGNOL will repair or replace the damaged Product. ROSSIGNOL will bear the cost of shipping the replaced or repaired Product. Repaired or replaced Products are covered only for the remainder of the original BICYCLE LIMITED WARRANTY.

FOR ANY VALID BICYCLE LIMITED WARRANTY CLAIM, ROSSIGNOL'S LIABILITY IS LIMITED SOLELY TO THE REPAIR OR REPLACEMENT OF THE PRODUCT. ROSSIGNOL IS NOT LIABLE FOR DIRECT, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES.

If the claim is found to be invalid after you have sent the Product to ROSSIGNOL, ROSSIGNOL will contact you within a reasonable period of time with an estimate for repair if it is possible.